Privacy Policy

Silicon Valley Academy ("we," "our," or "the school") regards the proper protection of the personal information of children, guardians and other users as an important responsibility. We comply with applicable laws and guidelines and handle personal information in accordance with this policy.

1. School Information

Name: Silicon Valley Academy
Address: 5-11-21 Yakumo, Meguro-ku, Tokyo 152-0023, Japan
Contact: TEL +81-3-5726-9763 / Email info@siliconvalleyacademy-school.com

2. Definition of Personal Information

"Personal information" means information about a living individual that can identify a specific individual by name, date of birth, contact details or other descriptions, including information that can be readily collated with other information to identify a specific individual.

3. Information We Collect and How

Information you provide via inquiries, tour bookings or enrollment: guardian's name, email, phone number, address, the child's name, age and date of birth, family circumstances, and the content of your inquiry.
Information collected in providing care and education: the child's health, allergy and development information, records such as daily reports and growth logs, and photos and videos taken at the school.
Information collected automatically when you use our website: cookies, pages viewed, referrer, IP address, browser and device type, and on-page interactions such as clicks and scrolling.

4. Purposes of Use

To respond to inquiries, tours and enrollment
To provide care and education, and to manage safety and health
To share information with guardians via daily reports and growth logs
To share information about our services, events and programs
To understand website usage and improve content and usability
To optimize and measure the effectiveness of advertising
To respond to and keep records of inquiries and requests

5. Analytics and Advertising Tools (Third Parties)

To understand and improve site usage and to measure advertising effectiveness, we use the following third-party services. These use cookies and similar technologies, and the collected information is managed under each provider's privacy policy. The information collected does not by itself identify individuals.

Google Analytics (GA4) by Google LLC. See the Google Privacy Policy. You can opt out via the Google Analytics Opt-out Add-on.
Microsoft Clarity by Microsoft Corporation, which analyzes on-page interactions to improve usability. See the Microsoft Privacy Statement.
Meta Pixel (Facebook / Instagram ads) by Meta Platforms, Inc., used to optimize and measure advertising. See the Meta Privacy Policy.
Contact form submission may be processed via a third-party service; submitted content is used only to respond to your inquiry.

6. Cookies and Data Transmission

Cookies are used to improve convenience and analyze usage. Through the tools above, user information may be transmitted to external providers via cookies. You may refuse or delete cookies in your browser settings, though some site features may not work correctly as a result.

7. Children's Photos and Videos

Photos and videos of children taken at the school may be used to record care and educational activities, to share with guardians, and for our publicity (website, social media, brochures, etc.). Use for publicity is carried out only with the guardian's prior consent, which may be withdrawn at any time.

8. Sharing with Third Parties

Except in the following cases, we do not provide personal information to third parties without the individual's prior consent:

Where required by law
Where necessary to protect a person's life, body or property and consent is difficult to obtain
Where specially necessary for public health or the sound upbringing of children and consent is difficult to obtain
Where cooperation with a government body performing legally prescribed duties is required

9. Outsourcing

We may outsource the handling of personal information within the scope necessary to achieve the purposes of use. In such cases, we appropriately vet contractors, require proper management by contract, and exercise necessary supervision.

10. Retention Period

We retain personal information only for the period necessary to achieve the purposes of use and as required by applicable laws. Information no longer needed is deleted promptly and appropriately.

11. Security Measures

We strive to keep personal information accurate and up to date, and implement organizational, personnel, physical and technical security measures to prevent unauthorized access, loss, destruction, alteration and leakage. Our website supports encrypted communication (SSL/TLS).

12. Disclosure, Correction and Suspension of Use

Upon request from the individual (or the guardian, for a child) for disclosure, correction, addition, deletion, suspension of use, or suspension of third-party provision, we will verify identity and respond promptly in accordance with the law. Please contact us at the window below.

13. Contact

For inquiries and requests regarding this policy and the handling of personal information:
Silicon Valley Academy — Personal Information Contact
Email: info@siliconvalleyacademy-school.com / TEL: +81-3-5726-9763

14. Governing Law and Jurisdiction

This policy and the handling of personal information are governed by the laws of Japan. Any dispute arising in connection therewith shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

15. Changes to This Policy

We may revise this policy in response to changes in laws or our operations. Significant changes will be announced on this page, and the revised policy takes effect when posted here.

Effective date: August 16, 2026